DongA Commercial Joint Stock Bank (DAB), formerly named Eastern Asia Commercial Joint Stock Bank (EAB), is one of the most successful commercial bank in Vietnam with 93 branches and sub-branches throughout the country currently. DAB has successfully issued 1.7million debit cards within three years time and deployed more than 1000 units ATMs crossing country.

The corporation between DAB and GRG started from 2003. By that time, the growth in the Vietnam ATM market was exceedingly slow. By deploying GRG ATMs, DAB became one of the pioneers to successfully apply banking self-service solution broadly. In the past five years, GRG Banking has provided consistent technical support and consultation services to assist the bank delivering the best ATM channel to the customers and to maximize customer satisfaction.

CASE STUDY
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