VTM Series
Video Teller Machine

iBank Solution & Service Hour Extension

Video interaction & Integrated Resources

Flexible Network Expansion

Product Brochure


Introduction

VTM is a pioneering banking channel solution that leverages video conferencing technology to integrate the merits of self-service and counter service, providing full range banking experience with smaller footprint.

 

With its versatile modular design, VTM enables migration of complex counter services and customized financial consulting services to the self-service terminal. Over 95% of counter services are available on VTM, thus it can be utilized for branch transformation or teller-less branch, allowing customers to do almost all of their banking business via real-time video interaction and guidance of remote teller.

 

Features

Multi-Channel Integration

VTM is an innovative solution to integrate branch counter, ATM, internet banking, mobile banking and telephone banking

 

Versatile Functionalities

VTM offers full range services to customer, including retail & corporate banking services


Round-the-clock Availability

24/7 remote teller assistance allows bank to extend far beyond its ordinary operation hours

 

Extended Network

Compared to a traditional branch, VTM requires much lower fixed and operational cost, as well as less regulatory application procedure, thus it is more flexible to be deployed to various off-premise locations

 

Integrated Resources

VTM facilitates a standardized and high-quality service platform to make the best use of expert resources

 

Specifications

Controlling Unit

·Intel® Core™ i5/i7 CPU, 4G RAM

·500G HDD (optional 2*500G HDD)

·Windows® 7/10

 

Interaction Unit

·Display:

-21.5” FHD (1920X1080) display

-21.5” multi-touch display for operation

·Video conferencing unit:

-HD camera

-Audio speaker

-Microphone

-Private handset

 

Customer Interfaces

·Keypad:

  -Tactile 4*4 stainless steel keypad

  -PCI compliant EPP

·Card reader/dispenser/printer:

-Motorized card reader

-Contactless smart card reader

-EMV 4.0 Level 1 compliant

-IC/Magnetic card dispenser

-Card dispenser capacity: max. 450pcs

-Card printer capacity: max. 100pcs

-Retract card capacity: max. 30pcs

-Card return on power failure

·Receipt printer:

-80mm graphical thermal printer

-Capture and retract function

·Barcode reader:

-Support barcode & QR code

·Identity authentication (opt.):

  -ID card scanner

  -Passport scanner

·Biometric unit (opt.):

-Optical fingerprint reader

-Finger vein reader

·Token dispenser (opt.)

 

Banknote Processing Unit

·Deposit/dispense speed: 8 notes per second

·Up to 4 recycling cassettes and 1 acceptance cassette

·Cassette capacity:

  -Recycling cassette capacity: max. 3,350 notes*

  -Acceptance cassette capacity: max. 2,000 notes*

·ECB Article 6 compliant

 

Cheque Processing Unit (opt.)

·Single/bundle cheque acceptor

 

Coin Recycle Unit (opt.)

·Max. 6 recycling hoppers and 1 acceptance box

 

Document Processing Unit

·A4 document printer

  -Stamp (opt.)

·A4 document scanner:

-Single/dual side color scanner

-A4 document retract

 

Security

·Security safe

  -UL291 Level 1 (Rear)

  - CEN L (Front)

·Mechanical combination lock

·Electronic lock (opt.)

·UPS (opt.)

·DVR surveillance system (opt.)

·Safe alarm system (opt.)

 

Maintenance

·10.4” LCD service panel with touch display

·Rear/Front access

 

Communication

·Standard TCP-IP connection

 

Working Environment

·Temperature: 32(0) to 104(40)

·Relative humidity: 20% to 95% non-condensing

 

 

*The actual capacity is subject to the thickness and fitness of local currency.