PaninBank Chooses GRG Cash Dispenser to Upgrade its ATM Network


PaninBank, one of the leading banks in Indonesia has signed a contract with GRGBanking to purchase 200 units of cash dispenser H22N Series, which are compatible with WIN 7 OS and EMV standards to provide more reliable and secure services to customers. Moreover, through deploying H22N Series, convenient access to a wide range of banking services and working efficiency improvement will be achieved.

With high capacity up to 12,000 notes and fast transaction speed at 7 notes per second, the H22N Series is able to meet the heavy transaction demand in Indonesian market. Based on over 20 year’s experiences in currency recognition and cash processing technology development in the industry, the reliable performance of H22N Series was proven in this project. Official from the bank pointed out that during the 6-month pilot, GRG’s machines were running well without any problem. And they were satisfied with GRG’s fast response to the technical support including network connection, full UAT, EJ customization, MasterCard EMV certification, etc.

The first batch 100 units of cash dispenser had been put online in March. In order to provide a better after-sales service, GRGBanking has established the representative office and technical team locally.

“Indonesia is one of the fastest developing ATM markets in the world now, with great demand on upgrading bank's ATM network for EMV migration. The successful implementation for PaninBank marks that GRGBanking has made its presence in the market as a high-end solution provider with high product quality, flexible solution and fast response.” said Bobby Lee, project director of Asia Pacific from GRGBanking

About PaninBank

PaninBank is a long-standing major Indonesian bank, publicly traded on the Indonesian Stock Exchange since 1982. Recognition of Bank strengths through successfully managing the 1998 Asian Financial Event, as a Category A bank, propelled the Bank to pursue broad service and product expansion in Retail and Commercial banking.

The Bank retains its personalized and local bank approach, gaining success in broadening its historical reputation in corporate banking to become Indonesia’s leading SME bank, with strong retail loyalty. Providing a broad and targeted selection of consumer, SME and micro, commercial, corporate, and treasury products, the Bank maintains a firm commitment to grow within proven competencies, delivering value with prudence.

Within the Indonesian banking industry, PaninBank is positioned 8th in terms of total assets, which at year end 2013 were Rp164.1 trillion. The growing PaninBank branch network with 501 branches, and ATM network with 965 ATMs, provides customers with the convenience they want and deserve.

About GRGBanking

GRGBanking is a leading provider of currency recognition and cash processing solutions in the global market with great potential and rapid development. GRG specializes in the development/ manufacturing of Automatic Teller Machine (ATM) for financial institutions and retailers, Automatic Fare Collection (AFC) devices for railway or underground systems, as well as other currency recognition and cash processing equipment, modules and systems for over 20 years. Besides, GRG’s various Multi-Channel Software Solutions and Services cover the needs of the financial industry, retail, transportation, payment, self-service, cash automation, cash management outsourcing and managed services, customized for different customers around the world.

Headquartered in Guangzhou, GRG is No. 1 ATM supplier in China and a top 6 player in the global market. GRG’s products and solutions are widely used in over 70 countries and regions worldwide, with over 168,000 machines providing reliability, security and convenience to over 10 million people on a daily basis.