The 9th Global Customer Exchange (GCE) was held in Guangzhou on September 16-18, 2014. Featuring the theme “Intelligence Drives Future Banking”, GCE 2014 demonstrated GRGBanking’s intelligent product portfolio and latest know-how of the industry, which are capable of driving customers' business to better transform to future banking models. Over 130 decision makers from more than 30 countries, from financial institutions, CIT companies, retailers, as well as some experts from retail banking and cash management areas attended the event.
GRG Global Customer Exchange (GCE) is so far an annual event that aims at strengthening the relationship with GRG's valuable partners and customers. It has become an efficient platform for customers and partners worldwide to discuss the most cutting-edge issues, as well as experience the latest technology, product and solution of GRGBanking.
In his welcome speech, Mark Yip, Managing Director of GRGBanking introduced GRG’s market performance in China in the past year, and indicated that the international market is very important in GRG’s ambition and strategies.
Solutions including versatile cash recycling, intelligent cash deposit machines for branch & retail, innovative branch transformation by video teller machine, cash sorting and cash center automation from GRGBanking were showcased.
In the Workshop Section on September 17, Adam Lee, General Manager of GRGHK, presented his idea about future banking and pointed out 5 key factors of the future banks: efficiency, cost-effectiveness, customer engagement, optimization and security. Panel discussion on related technology, application and global case studies were then made by customers, partners and GRG representatives.
Various topics about future banking trend were also presented by experts of the industry during seminar on September 18, including:
Retail Cash Innovation - Success Through Collaboration;
Online/Real Time Cash Handling Solutions for Small & Medium Sized Financial Institutions;
PC Technology Trend in Banking Industry;
Branch transformation - Auto Branch;
Above: Solutions including versatile cash recycling, intelligent cash deposit machines for branch & retail, innovative branch transformation by video teller machine, cash sorting and cash center automation from GRGBanking were showcased.
Above: Mark Yip, Managing Director of GRGBanking, also pointed out, “combination of GRG’s strong technology, know-how and partners’ rich local experience” is the key to bring the most value to the end users.
Above: Adam Lee, General Manager of GRGHK stressed in his closing speech that, GRG aims to “become a globalized cash processing solution leading provider in the industry, not only focused in self-service industry, but also in branch transformation, cash center, retail cash collection areas”.
Above: In the welcome banquet, top managements from GRGBanking presented annual awards to some of its customers and partners for their valuable effort of developing the local market with co-operation with GRG.
Above: A live demo of state-of-the-art VTM total solution, revealing the interaction between customer and remote teller and showing some major transaction types on the machine.
GRGBanking is a leading provider of currency recognition and cash processing solutions in the global market with great potential and rapid development. GRG specialize in the development/ manufacturing of Automatic Teller Machine (ATM) for financial institutions and retailers, Automatic Fare Collection (AFC) devices for railway or underground systems, as well as other currency recognition and cash processing equipment, modules and systems for over 20 years. Besides, GRG’s various Multi-Channel Software Solutions and Services cover the needs of the financial industry, retail, transportation, payment, self-service, cash automation, cash management outsourcing and managed services, customized for different customers around the world.